HIPAA Privacy Policy

Conveniently Located To Serve Scottsdale, Phoenix, and Glendale

NOTICE OF PRIVACY PRACTICES
Effective Date: October 25, 2025
Address: 9989 N. 95th St. Scottsdale, AZ 85258
Phone: (480) 366-4400
Website: www.scottsdaleweightloss.com

Purpose of This Notice

This Notice describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully.

Scottsdale Weight Loss Center is committed to protecting your health information. Because our office does not electronically submit insurance claims, certain federal electronic transaction rules under HIPAA do not apply. However, we continue to maintain your privacy in accordance with HIPAA, Arizona law, and professional ethics.

Our Legal Duty

We are required by law to protect the privacy of your identifiable health information (Protected Health Information, or PHI); to provide you with this Notice explaining our legal duties and privacy practices; and to notify you if a breach of your unsecured PHI occurs.

Your Rights Regarding Your Health Information

You have the following rights under HIPAA and Arizona Revised Statutes (A.R.S. §12-2291 through §12-2297):

1. Right to Inspect and Copy

You may review or request a copy of your medical record or billing record by submitting a written request. Under Arizona law, Scottsdale Weight Loss Center must provide access within 30 days of a written request. Reasonable fees for copying or mailing may apply.

2. Right to Request a Restriction

You may ask us to restrict certain uses or disclosures of your PHI. While we are not required to agree to every restriction, if we do, we will honor it except in emergencies.

3. Right to Request Confidential Communications

You may ask that we contact you in a specific way (for example, by mail only or at work). We will accommodate all reasonable requests.

4. Right to Amend

If you believe your record is incorrect or incomplete, you may request an amendment in writing. We may deny requests in limited circumstances, such as when the record was not created by us or is already accurate.

5. Right to an Accounting of Disclosures

You may request a list of disclosures of your PHI made by Scottsdale Weight Loss Center, except for those made for treatment, payment, or operations. This list covers up to six years preceding your request.

6. Right to a Paper Copy

You may obtain a paper copy of this Notice at any time, even if you have received it electronically.

7. Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

Office Manager
Scottsdale Weight Loss Center
9989 N. 95th St. Scottsdale, AZ 85258
Phone: (480) 366-4400

or with:
Secretary, U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201

You will not be penalized for filing a complaint.

How We Use and Disclose Health Information

Scottsdale Weight Loss Center may use or disclose your PHI for the following purposes:

Treatment

We may share your information with healthcare providers involved in your care, such as referring physicians, laboratories, or pharmacists.

Payment

Since Scottsdale Weight Loss Center does not electronically bill insurance, payment-related uses are limited to direct billing between the patient and the clinic, or communications with your designated payer at your request.

Health Care Operations

We may use PHI to evaluate and improve the quality of care, train staff, and maintain compliance with clinical standards.

Other Permitted or Required Disclosures

We may use or disclose PHI without your authorization when permitted by law, including:

  • Public health reporting (disease prevention, injury reporting, FDA-related safety)
  • Abuse, neglect, or domestic violence reporting
  • Health oversight activities (audits, inspections, or investigations)
  • Law enforcement or judicial proceedings (as required by court order or subpoena)
  • Coroners, medical examiners, organ donation authorities
  • Workers’ compensation programs (if applicable)
  • Emergencies requiring immediate treatment
  • Research conducted under approved ethical safeguards

We also comply with 2024 HIPAA updates prohibiting disclosure of reproductive health information for investigative or prosecutorial purposes.

Uses and Disclosures Requiring Written Authorization

Certain uses of PHI—such as marketing, the sale of health information, or psychotherapy notes—will only occur with your written authorization. You may revoke authorization in writing at any time, except to the extent action has already been taken.

Arizona-Specific Privacy Provisions

Under Arizona law:

  • Medical records must be retained for at least six years after the last date of service, or three years after a minor patient reaches age 18, whichever is longer.
  • Patients must be granted access to their medical records within 30 days of a written request.
  • Both paper and electronic records are protected under Arizona’s medical confidentiality statutes (A.R.S. §12-2291 et seq.).

Changes to This Notice

Scottsdale Weight Loss Center reserves the right to modify this Notice at any time. A current version will always be available on our website and upon request at our office.

Scottsdale Weight Loss Center
9989 N. 95th St. Scottsdale, AZ 85258
Phone: (480) 366-4400
Website: www.scottsdaleweightloss.com

Reviews

Excellent rating
Based on 417 reviews
Trustindex verifies that the original source of the review is Google.
Great place 30 lbs.and counting thank you And now it is over 40 lbs. and counting thank you great job
John Janovic profile picture
John J
2 days ago
Trustindex verifies that the original source of the review is Google.
Best of the best - Dr. Z !!
Mar S profile picture
Mar S
6 days ago
Trustindex verifies that the original source of the review is Google.
The Biltmore location is top notch! Everyone there is so very friendly, professional and makes the experience so personal and easy. Highly recommend!
sue McKone profile picture
Sue M
8 days ago
Trustindex verifies that the original source of the review is Google.
This practice is everything you would want from a physician office. Professional and knowledgeable staff and caring providers 10 stars!!!!
Lisa Young profile picture
Lisa Y
14 days ago
Trustindex verifies that the original source of the review is Google.
Everything perfect
Andi Kate profile picture
Andi K
20 days ago
Trustindex verifies that the original source of the review is Google.
I landed at Scottsdale Weight Loss 13 years ago and lost 50 pounds….regained 10 and then lost them again, plus another 20. It is a great program, and all the professionals are amazing and caring.
MJ Wilcox profile picture
Mj W
26 days ago
Trustindex verifies that the original source of the review is Google.
SWL has been a God send to me! Dr. Guzman & staff especially Lilia & Bianca! They’re so supportive & professional I have lost approx 50 pounds over the year at my own pace.
Donna L profile picture
Donna L
28 days ago
Trustindex verifies that the original source of the review is Google.
I cannot say enough wonderful things about Dr Robert Ziltzer! He helped me reach my ideal weight and more importantly maintain it for over 2 years. He has also helped me keep my blood pressure exactly where my internist wanted it. Dr Ziltzer is not only exceptional in weight management but also a truly gifted internet’s. His knowledge, kindness, and dedication are remarkable. I am deeply grateful for his care and recommend him whole heartedly!
Merle Shapiro profile picture
Merle S
51 days ago
Trustindex verifies that the original source of the review is Google.
The staff at the Phoenix office are great! My experience with Dr deGuzman has been wonderful. Miriam has always been very helpful and makes the office visits pleasant and personal. The medical assistants have always been professional and great to help meet my goals.
Paula Stiles profile picture
Paula S
54 days ago
Trustindex verifies that the original source of the review is Google.
I really felt comfortable with Kristen at my initial appointment. Everyone at the center was caring and friendly, from Bianca, at the front desk, to Lily, who is the MA. Kristen listened to my frustrations and prior disappointments about what has not worked, and is confident that she can help me achieve my goals of weight loss. I am looking forward and excited to see the success I will attain.
Joyce Kelner profile picture
Joyce K
61 days ago
Trustindex verifies that the original source of the review is Google.
Amazing staff and great program! Feeling great!
Brian Hauser profile picture
Brian H
65 days ago
Trustindex verifies that the original source of the review is Google.
I'd lost 20 pounds on my own and struggled to keep it off. I decided GLP-1 meds were the next step in losing more and keeping it off. I wanted a medical doctor supervised program and chose SWLC. I am so very glad I did! The team in Glendale is so supportive and kind; and when I feel discouraged, they pick me up with positive energy and input. They really do a great job with encouragement all the time. 6 weeks in I've lost 17 pounds, and am approaching weight loss with a very new perspective. Also knowing that when I reach my target goal, they'll be there through maintenance and beyond is encouraging as well. Good to not feel alone on this journey.
Stephanie Palmer profile picture
Stephanie P
79 days ago
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